Congratulations on completing the course! We hope you feel much more confident now in using the key communication skills we’ve shared to structure conversations during veterinary consultations in which you and the client understand one another each step of the way, and in which you feel that you are able to reach a shared decision about the health of the patient that is best for them and the client.
If you haven’t done so already, please take the courses on Telephone and Text Communication, Challenging Communications, and Team Cohesion in Communication to build your skills even further.
