Courses and Services
On-location course
Communication in practice
Time training | 3 hrs
Location | In-practice or other training location of your choice
Price | $1,200 + travel
Materials | Included in the training
# Participants | Maximum 12 people per training
Communication in Practice: This course introduces you to the basics of communication to get you and your team on the same page. With interactive sessions we will put the theory into practice. The course includes an introduction to human behavior, managing the telephone, talking about money with clients and improving team cohesion.
On-location course
Challenging conversations
time training | 3 hrs
Location | In-practice or other training location of your choice
Price | $1,500 + travel
Materials | Included in the training
# Participants | Maximum 12 people per training
This course is designed to provide you with the tools and skills to be more prepared for challenging conversations that you face in your practice: difficult conversations with clients, talking about money and sharing bad news, including challenging conversations with other team members.
On-location course
Becoming a dream team
time training | 3 hrs
Location | In-practice or other training location of your choice
Price | $1,500 + travel
Materials | Included in the training
# Participants | Maximum 16 people per training
Optional preparation | DISC assessment before training for each participant at $95 p.p.
This course is aimed at helping you and your team to work more effectively as one team. In this communication training course, we take an in-depth look at the power of cooperation and what it takes for your team to make it work optimally. We will explore the differences and similarities in your communication styles. You will get practical tips and skills to make your team work more effectively. This workshop is a true team building, fun and engaging exercise.
On-location course
Building your roadmap to success
Time training | 4 hrs (can be divided over 2 sessions)
Location | In-practice or other training location of your choice
Price | $1,800
Materials | included in the training
# Participants | Maximum 8 people per training
This course is a workshop for you and your team to build a roadmap for your practice. We will help you and your team to create a plan and communication strategy for your practice with interactive workshops with you and the team which ensures that everybody is fully engaged and inspired in further optimizing your practice business.
On-location course
Measure your client’s happiness
Time training | 1.5 hrs
Location | In-practice or other training location of your choice
Price | Training $600, Terminal $250 per month (minimum 2 months per terminal)
Materials | Included in the training
# Participants | Maximum 12 people per training
Know your client s customer journey to optimize your care. This service includes a training for you and your team about customer journeys with biweekly reports that come with the user-friendly terminal for your practice. Through the Happy or Not customer feedback platform, we help you to collect instant client feedback with the user-friendly Smiley terminals. We identify patterns, share customer insights and help you and your team to make informed decisions to improve client satisfaction.
