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  • veterinary
    dialogue trainer
  • contact us

Course Content

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Introduction
The Theory 1 Topic
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Lesson Content
0% Complete 0/1 Steps
The Four As
Telephone Communication 6 Topics
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Lesson Content
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Conversation Phases
Establishing Urgency
Asking Open vs Closed Questions
Suggestive And “Scale” Questions
Test Your Skills With a VDT Simulation
Offering the Right Option
Text Communication 3 Topics
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Lesson Content
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Introduction
When Texting Is Useful
Tips For Texting
Summary
Hello,

Telephone Communication

Mastering Telephone and Text Communication Telephone Communication

Please click on the first topic (Conversation Phases) in the table below to continue.

Lesson Content
0% Complete 0/6 Steps
Conversation Phases
Establishing Urgency
Asking Open vs Closed Questions
Suggestive And “Scale” Questions
Test Your Skills With a VDT Simulation
Offering the Right Option
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+1 (610) 594 2340

10 Valley Stream Pkwy.,
Suite 301, Malvern, PA 19355

elevating veterinary team communication

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