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Orchestrating an Effective Consultation
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Introduction
The Theory
2 Topics
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The Importance Of Communication
Calgary Cambridge Guide To The Veterinary Consultation
Communication Phases of a Consultation
14 Topics
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Preparation
Initiating The Consultation
Gathering Information
Asking Questions
Gathering Information
Exploring The Client Perspective
Expressing Empathy
Attentive Listening
The Physical Examination
Signposting
Explanation And Planning
Giving Information
Shared Decision-Making
Closing The Consultation
VDT Simulation
Summary
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