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Tips For Texting

Mastering Telephone and Text Communication Text Communication Tips For Texting

Just as in any type of communication, there are some rules of etiquette that help ensure that the texts you send to clients have the desired impact.

If clients don’t respond right a way, allow some time before re-texting
Always respond promptly to client texts
Be respectful of the client’s schedule
Keep texts brief
Don’t call in response to a text unless they ask you to
Double-check autocorrect!
Triple-check that you’re sending it to the right person!
Respond proportionately
Don’t SHOUT in all caps!