Let’s see how well you’ve done. Can you match the following responses to the right client type?
Activity: Test your knowledge with this quiz
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One More Time!
You now know a thing or two about dealing with challenging clinical encounters. Now play the simulation again. See how much more comfortable you are navigating a conversation with someone who is upset, anxious, or just got up on the wrong side of the bed. You can go back to the conversation and the answer options and you can make different selections.
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Veterinary Dialogue Trainer is owned and licensed to nurtur by St. Anna Advies, Beuningen, Netherlands.
We hope you’ve taken some useful learnings from this module, and that you’ll be able to navigate what used to be the most challenging conversations in a more relaxed and confident manner. Next Module: Cost Conversations.
