Hello,

Use One-Liners

Managing Challenging Communications Cost Conversations Use One-Liners

One way to nip the proverbial request for a discount in the bud is to use what we call one-liners. Be straightforward. Think about other premium value goods and services and their approach to pricing. A Cadillac dealer, a Luis Vuitton shop, or a Michelin three-star restaurant wouldn’t dream of offering discounts. They know the value of what they offer, and so should you!

Previous Topic

Back to Lesson

Next Lesson

Stay in touch

elevating veterinary team communication